Scroll FAQ's

All scrolls are shipped safely in a tube with everything you need. The scrolls have the rope already on them and they hang seamlessly with the 4 small magnets to hold the bottom scroll roll.

Step 1: Simply and carefully unroll your scroll until the top of the design shows.

Step 2: Hang your scroll off of a nail or have someone hold the scroll for the next step.

Step 3: Carefully roll the bottom of the scroll to match the top roll and then slide 2 magnets on the bottom right side and the same to the other left side.

Step 4: Hang your scroll on your wall and enjoy!

You can simply roll the scroll back up and place in the shipping tube your scroll arrived with. This will keep your scroll undamaged and safe.

Each scroll is printed on a thick, seamless brown craft paper. This paper offers a timeless and organic look while being durable.

Sure do! Visit the Wholesale Page for more information.

All scrolls come with the scroll magnets. IF there are no magnets in your shipping tube, there's a chance they were removed during shipping. Please contact us with your order number and full name.

We're sorry to hear you didn't measure the wall for your scroll. Unfortunately, we have a strict no return/exchange policy on our scrolls. Please measure your walls before ordering. You can find all the scroll measurements under each scroll listing.

ORDER FAQ's

Scrolls: Cottonwood Shanty does NOT accept any returns/exchanges on the scrolls. To eliminate the problem of returns, please double-check the desired wall measurements to ensure your scroll will fit.

Other Goods: Cottonwood Shanty will accept returns/exchanges up to 14 days after receipt of purchase. Please send us an email (sales@cottonwoodshanty.com) with the reason for the return and we will send further instruction for submitting the return. Customer is responsible for shipping costs to return undesired items back to Millersburg, Ohio.

BEFORE returning your items (scrolls excluded), please contact us with your order number and name to make sure your return is valid.

Address: 65 West Jackson Street, Millersburg, Ohio 4464